Social norms, trust and control of power theft in Uganda: does bulk metering work for MSEs? – German Institute of Development and Sustainability (IDOS) https://www.idos-research.de/externe-publikationen/article/social-norms-trust-and-control-of-power-theft-in-uganda-does-bulk-metering-work-for-mses/
It finds that trust is key in the relations between electricity user and utility
